I just noticed our Zebra TC52s drop the session after about 30 seconds in Epic Rover during the 0900 meds on 5W, so we end up rescanning the wristband and med — why do we do it that way? Has anyone extended the device/MDM timeout to about 120 seconds without messing with BCMA safety checks, and did it reduce rescans?
On our TC52s, we set MDM lock to 120s; left Rover ‘session timeout’ 30s — rescans dropped, BCMA intact. @Informatics confirm?
Sounds like Android is dozing Rover: we whitelisted Rover from battery optimization and set Zebra PowerMgr Wi‑Fi to “Keep on during sleep,” which stopped mid-pass drops without touching BCMA. @Informatics, can you confirm your MDM can push the BatteryOptimization whitelist and Wi‑Fi suspend policy? If you’re on Intune or Workspace ONE, I can share the exact payloads — it’s like telling the device not to take a coffee break mid-med.
We cut rescans by enabling 802.11r/k and lowering roam thresholds; @NetOps tuned APs. Anyone tried DataWedge ‘scan timeout’ tweaks?
If you’re running Imprivata MDA/SSO on the TC52s, check its lock timer and mark Rover as a “persistent/trusted” app — bumping MDA to about 90–120s stopped our mid-pass drops without touching Rover’s 30s, and BCMA stayed happy. @shift.mentor312’s Wi‑Fi angle can help, but SSO was the real hall monitor for us. Are you on Imprivata or just a device passcode?
Check your Epic AppConfig for Rover — the ‘InactivityTimeout’ might be set around 30s on the TC52s during the 0900 meds. We bumped it to 120s via MDM (managed config to com.epic.rover) and BCMA still enforced wristband/med checks; just keep it within your SSO grace. Are you pushing AppConfig yet or only device-level timeouts?
But quick thought: have @MDM turned off Android battery optimization/Doze for Rover (and DataWedge) and forced “Keep Wi‑Fi on during sleep” to Always on the TC52s? When those stay default, the radio can idle within about 30–45 seconds and you end up rescanning; exempting them helped us more than tweaking app timers. Otherwise it’s like speed dating with the barcode.